Refund and Returns Policy


Our refund and return policy lasts 8 days. If 8 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition as you received it and with the original packaging intact. Several types of goods are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary items, hazardous materials, or flammable liquids or gases.

The costs for the return are charged to the customer, who will have 8 days from the date of delivery of the goods. The customer is also required to notify us via the email address

Additional non-returnable items:

  • Gift Cards
  • Downloadable Software Products
  • Certain health and personal care items

To complete your return, we need a receipt or proof of purchase.

There are some situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CDs, DVDs, videotapes,
  • software, video games, cassette tapes, or vinyl records that have been opened.
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